Effective Date: February 16, 2026
Service: HaloX
Operator: Afterwork Lab
1. Eligibility
Our refund policy applies to all payments made through our service, including:
- First-time subscription purchases
- Subscription renewals (monthly or annual)
- Plan upgrades
You may request a full refund within 14 days of any payment. There are no conditions or exceptions.
2. How to Request a Refund
To request a refund, simply send an email to:
- Email us with the subject line "Refund Request"
- Include the email address associated with your account
- No reason is required.
Refund requests are typically processed within 5–10 business days, and the amount is returned to your original payment method.
3. Refund Method
All payments are processed by our payment partner, Paddle. The exact timing depends on your bank or payment provider.
For more information about Paddle's refund process, visit Paddle Buyer Terms
4. Cancellation vs. Refund
Please note the difference between cancellation and refund:
- Cancellation: Stops future billing. You retain access until the end of your current billing period.
- Refund: Returns the payment for a recent charge. You may lose access to paid features after the refund is processed.
You can cancel your subscription at any time from your account settings. Cancellation does not automatically trigger a refund.
5. Contact Us
For refund-related questions, email us at: afterwork@afterworkai.club